Refund policy

Returns & Replacements 🤎

Each HealingMind1111 item is made especially for you. Because our products are created on demand, we’re unable to accept returns or exchanges for change of mind, incorrect size, or incorrect color selections.

Please review the product description and sizing information carefully before placing your order.

Damaged, Defective, or Incorrect Items

If your item arrives damaged, defective, misprinted, or you receive the wrong item, please contact us within 30 days of delivery at hello.healingmind1111@gmail.com.

Please include:

• Your name
• Your order number
• A brief description of the issue
• Clear photos showing the problem

Once we receive the information, we’ll review the issue and work with our fulfillment partner to arrange an eligible replacement or refund. In most cases involving a damaged or defective product, you will not need to return the original item.

Exchanges

Because our products are made to order, we do not offer exchanges for incorrect size, color selection, or change of mind.

If HealingMind1111 or our fulfillment partner made an error with your order, please contact us and we’ll work to make it right.

Refunds

Refunds may be issued for eligible damaged, defective, misprinted, lost, or incorrect orders after the issue has been reviewed.

If a refund is approved, it will be issued to your original payment method. Please allow up to 10 business days for your bank or credit card company to process and post the refund after it has been issued.

European Union 14-Day Cooling-Off Period

If merchandise is shipped into the European Union, applicable consumer cancellation and return rights will be honored as required by law.

Questions?

We want you to feel good about what arrives at your door. 🤎 If something genuinely isn’t right, please give us the opportunity to make it right.

Contact us anytime at hello.healingmind1111@gmail.com